FAQs for users about Klick’s products and Klick’s world

Technical Specifications

The mileage of the Klick can be reset by pushing at the same time the “M” and “‐“ buttons for at least two seconds.
The charging time of the SLIM battery is 2.5 hours while the PLUS battery needs to be charged for 4 hours. Both of the batteries are not affected by “memory effect”, meaning that the battery can be charged at any time and as long as you want, without the need to complete the load cycle.
The speedometer of the Klick is produced by the same manufacturer of the Klick. It has five pre‐defined speed settings, which can be selected on the display: Level 1: Speed between 0‐3 km/h Level 2: Speed between 0‐6 km/h Level 3: Speed between 0‐10 km/h Level 4: Speed between 0‐13 km/h Level 5: Speed between 0‐15 km/h
The Klick can be driven at a constant speed by proceeding as follow: pushing the “‐“ button permanently will move the Klick at a constant speed of 4,5 km/h; to return to the original settings just release the button.

Purchase Informations and Assistance

We recommend you to contact our authorized dealers from which you have bought the Klick. The list of the dealers can be found at the website (https://en.klaxon-klick.com/klick-distributors/).
The Klicks warranty covers a period of 24 months from the date of purchase. The battery have a 12 months coverage period from the date of purchase.
The Klick and its spare parts can only be bought in the stores of authorized dealers. The list can be found on our website (https://en.klaxon-klick.com/klick-distributors/).

Practical and Useful Informations

The installation of the Klick is also possible on foldable wheelchairs. To fold your wheelchair just remove the locking pins that are fixing the crossbeam to the wheelchair. We recommend you to only remove one locking pin and to leave the crossbeam fixed to the wheelchair.
The Klick is certified for inclines up to 10% (maximum weight 100 kg). The action of going up a climb can be eased by buying and mounting additional weight on the Klick.
The Klick is certified to overcome steps up to a height of 5 cm. (Maximim weight 100 kg)
The SLIM battery can cover a distance of 20‐25 km (on flat surfaces, considering a moderate speed and a user of average build). The PLUS battery, on the other side, can cover a distance of 45‐50 km.
The choice of the battery has no influence on the Klick speed. Buying the PLUS battery offers you the possibility to cover a longer distance (see above).
The manufacturer limited the Klicks speed to 15 km/h, in accordance to the international law.
The only limitation to be pointed out refers to the transportation of lithium batteries on a plane. According to the international standard, batteries have to be stowed in a protective pack and have to be taken in the aircraft cabins. Stowing them in hold baggage is strictly forbidden. The IATA (International Air Transport Association) has set the maximum Watt limit to 300 Wh. When carrying two batteries the limit is set to 160 Wh for each. However, IATA itself leaves limitation policies up to the airline companies and we therefore recommend to get in contact with the customer service of the airline chosen. Below you can find the specifications of the Klick batteries: ‐ PLUS Battery (418 Wh) ‐ SLIM Battery(218 Wh) ‐ FLY Battery (90 Wh)
The Klick is assembled according to the indications of the user. The personalization of the handlebar does not cause any extra costs.
There is the possibility to drive it one‐handed. However the accessibility and the usability of the lever has to be at disposal at any time. In alternative we also produce a handlebar that allows to accelerate and brake through the so called “push and pull”‐principle.
No, the correct installation does not cause problems on your wheelchair. It is therefore necessary that the installation is carried out only by specialized workforce. To find a list of all of our distributors please visit our website (https://en.klaxon-klick.com/klick-distributors/).
Every state has its own rules in terms of road safety. We therefore want to point out that you should inform yourself about the road regulations and make the necessary arrangements. In alternative you can also inform yourself at our dealers shop (https://en.klaxon-klick.com/klick-distributors/).
Every Klick is delivered with our universal KLICK Linking System Klaxon® which can be adapted on different wheelchair types. To install the Klick on two different wheelchairs an additional mounting kit must be ordered. In case you own three wheelchairs two additional mounting kits have to be ordered.
The Klick is delivered with the universal KLICK Linking System Klaxon®, which allows you to connect to every model. For the correct alignment of the wheelchair please contact our authorized dealers. A list can be found on our website (https://en.klaxon-klick.com/klick-distributors/).
The speed limit of the Klick cannot be modified. Every Klick is delivered with five predefined speed limits.

Do not hesitate to reach us with your questions, comments, or suggestions. For other information regarding our products, prices, services, customer care, events please send us an email to info@klaxon-klick.com.